Shreyashi Chauhan

Asset hub

Digital Asset Management platform

This project was conducted under a Non-Disclosure Agreement, necessitating the modification of client specifics and essential terminology to preserve confidentiality.

As the UI/UX designer for the project, I crafted intuitive user interfaces, conducted user research, designed prototypes, and collaborated with developers to ensure a seamless user experience.

My role also involved analysing feedback to continually refine and optimise the platform’s usability and functionality.

Client

DELOITTE USI, INTERNaL PRODUCT

Timeline

10 months

Services

UI/UX Design

Team

2 Designers

Problem

The organization lacked a platform to effectively track, manage, and utilize digital assets, leading to underutilization and inefficiencies in asset deployment and feedback collection

solution

Asset Hub was developed to create a unified digital asset management platform. It integrates user feedback, tracks asset usage in real-time, and supports data-driven decision-making. Asset Hub also enhances user engagement through a community-driven approach, facilitates better asset assignment to relevant projects and people, and incentivises productive behaviours with rewards.

Result

The implementation of Asset Hub led to significant improvements in asset adoption and user engagement, onboarding over 300 projects and 3500 practitioners. This resulted in timely asset utilisation and actionable insights from real-time data, fostering a culture of delivery excellence.

ANALYSING THE GAP

Insights from Employees and Leaders…

KEY INSIGHTS

1. Experience Matters Employees turn to public forums and open apps to explore tools and resources because they are familiar with the user experience of everyday apps like Amazon and Facebook.

2. Emphasise Expertise and Community Power When data is recommended by experts, leaders, or community members, it builds trust and encourages adoption among employees.

3. Sustainable, High-Quality Delivery Achieving low-cost, high-quality delivery requires continuous learning from adoption data and usage behaviors. Understanding how staff utilise delivery practices can guide the organisation in prioritising and making investment decisions.

4. Recognise Contributions Rewarding behaviours such as quick adoption, community growth, and actionable feedback can reinforce actions that align with organisational goals.

1. Experience Matters Employees turn to public forums and open apps to explore tools and resources because they are familiar with the user experience of everyday apps like Amazon and Facebook.

2. Emphasise Expertise and Community Power When data is recommended by experts, leaders, or community members, it builds trust and encourages adoption among employees.

4. Recognise Contributions Rewarding behaviours such as quick adoption, community growth, and actionable feedback can reinforce actions that align with organisational goals.

1. Experience Matters Employees turn to public forums and open apps to explore tools and resources because they are familiar with the user experience of everyday apps like Amazon and Facebook.

2. Emphasise Expertise and Community Power When data is recommended by experts, leaders, or community members, it builds trust and encourages adoption among employees.

4. Recognise Contributions Rewarding behaviours such as quick adoption, community growth, and actionable feedback can reinforce actions that align with organisational goals.

WHY DO WE NEED ASSET HUB?

Improve assignment of assets to project and people

Collect feedback and increase visibility of assets usage

Measure impact and improve asset adoption

Reward good adoption behaviours

Take timely decisions on assets informed by data usage.

Stakeholders

STAFF/Normal User

Objectives

View and have access to mandatory assets and asset library.
View and access Project library.
Be able to provide feedback.
Increase engagement to earn points and rewards.
Submit/ Edit assets.

SUBJECT MATTER EXPERT

Objectives

View and have access to asset library and project library.
Be able to provide feedback.
Link projects to resources.
Verify projects and resources from other SMEs.
Submit/Edit projects & resources.
Nominate top performing practitioners for Reward.
View/ Share adoption report.

LEADERship

Objectives

View an overview of user and asset engagement w.r.t. community engagement and adoption percentage/ cost saved/ hrs saved respectively.
Ability to recommend relevant assets to any project.
View top performing resources and practitioners.
Reward top performing practitioners.